Incident Details

Show Details For An Incident

Connectivity Issues - Multiple POPs06/10/2025 20:20

Resolved [07/10/2025 16:49]

Update [07/10/2025 10:09]

Service has continued to remain stable. Further details about the incident have been shared within the control panel announcements.

Update [06/10/2025 21:39]

We're seeing services restored, please note this is still an active incident while our engineers continue to investigate.

Thank you for your patience.

Update [06/10/2025 20:56]

We are seeing issues affecting multiple POPs. We are working hard to restore stability. Apologies as this may be impacting primary and secondary paths.

Investigating [06/10/2025 20:20]

We are currently dealing with an issue impacting leased line and broadband circuits operating via Telehouse North. This started around 19:54. Apologies for the disruption caused.

Current Status

0345 00 99 175
support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2025
0345 00 99 175 support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2025
 Translation